Bravo View IND-5000BT - Manual (Page 29)

Limited Warranty
Bravo View Technology warrants this product (including any accessory and/or cable) against
defects in material or workmanship as follows:
1. Labor. For a period of 1 Year from original date of purchase, if the product is determined to
be defective, Bravo View will repair or replace the product at no charge.
2. Parts. For a period of 1 Year from original date of purchase, Bravo View will at no charge,
replace with new or rebuilt parts in exchange for defective parts. The warranty will either continue
from date of original purchase or 90 days from repair (Whichever is longer).
This warranty does not cover customer misuse, improper installation, poor signal (including any
“noise”), cosmetic damage, damage due by accident, abuse, negligence, commercial use, and
improper operation.
Proof of Purchase in the form of a copy of a bill of sale or copy of receipted/invoice, which shows
clearly the sale of the unit, is required.
PROCESS:
1. Contact Bravo View and describe the problem with the unit. Please have your model number,
date of purchase and where it was purchased ready. If requesting on-line, please include your
name, address and telephone number.
2. If determined that the item is warrantable, Bravo View will issue a RA# and provide an
address to mail the unit back to.
3. Bravo View is not responsible for articles lost or stolen during shipping. IT IS ADVISABLE TO
SHIP THE UNIT IN A METHOD IN WHICH YOU CAN TRACK THE PACKAGE, AND POSSIBLY
INSURE THE PACKAGE. Bravo View does not cover the expense of mailing the unit back to us.
4. Once Bravo View receives and validates the unit to ensure it is within warranty, Bravo View
will replace the unit, fix the unit, or offer a substitute of the unit if a replacement is not available.
Bravo View may send a refurbished unit back.
5. Bravo View will mail the unit back to you. To obtain warranty service, you must contact Bravo
View Technologies for a Return Authorization Number (RA#). 866-40-BRAVO or visit www.
bravoview.com.
Repair or Replacement as provided under this warranty is the exclusive remedy of the
consumer. Bravo View Technology shall not be liable for any incidental or consequential
damage for breach of any express or implied warranty on this product. In no event shall
Bravo View Technology be liable for any incidental or consequential damage whatsoever
arising out of the use or inability to use the product. Under no circumstance shall Bravo
View Technology’s liability exceed the purchase price paid for the product. Except to the
extent prohibited by applicable law, any implied warranty or merchantability or fitness for a
particular purpose on this product is limited in duration to the duration of this warranty.