Toshiba Satellite L350 - Manual (Page 139)

User’s Manual 9-7
L350/L350D
Hard disk drive
DVD Super Multi(± R DL) drive
For more information, refer to Chapter 4, Operating Basics .
Problem Procedure
Computer does not
boot from hard disk
drive Check if a diskette is in the diskette drive or a
CD/DVD/HD DVD is in the optical disc drive.
Remove any diskette and/or CD/DVD/HD DVD
and check Boot priority. Refer to Chapter 7,
Boot
Priority section.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
Problem Procedure
You cannot access a
CD/DVD in the drive Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD or DVD. Make sure
there is no obstruction. Remove any foreign
object.
Check whether the DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the
Media care section in Chapter 4,
for details on cleaning.