Toshiba Satellite L350 - Manual (Page 141)

User’s Manual 9-9
L350/L350D
HD DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics ,.
Problem Procedure
You cannot access a
CD/DVD/HD DVD in the
drive Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD/HD
DVD is properly seated. It should lie flat with the
label facing up.
A foreign object in the drawer could block laser
light from reading the CD, DVD or HD DVD.
Make sure there is no obstruction. Remove any
foreign object.
Check whether the CD/DVD/HD DVD is dirty. If it
is, wipe it with a clean cloth dipped in water or a
neutral cleaner. See the
Media care section in
Chapter 4, for details on cleaning.
Some CD/DVD/HD
DVDs run correctly, but
others do not The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD/DVD/HD DVD’s documentation.
Check the type of CD/DVD/HD DVD you are
using. Refer to Chapter 1,
Introduction , for more
information.
Check the region code on the DVD. It must
match that on the drive. Region codes are listed
in the
Optical disc drives section in Chapter 2,
The Grand Tour .