Simple troubleshooting – Neff C77V60N2 User Manual

Page 61

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Neff

C77V60N2 | 02/2012

English |

59

Simple troubleshooting

Problem

Cause

Solution

Display shows

Error

Please contact hotline

The appliance has a fault.

Call the hotline (see rear

cover).

The water filter does not

stay in position in the water

tank.

The water filter is not mounted

correctly.

Firmly press the water filter

straight down into the tank

connection.

The coffee grounds are not

compact and are too wet.

The grinding setting is too fine

or too coarse, or not enough

ground coffee has been used.

Adjust the grinding unit to a

coarser or finer setting, or use

2 level measuring spoons of

ground coffee.

Display shows

Clean brewing unit

Brewing unit is soiled.

Clean brewing unit.

Too much pre-ground coffee

in the brewing unit.

Clean brewing unit.

(Pour in no more than 2 level

measuring spoons of ground

coffee).

The brewing unit’s mechanism

is stiff.

Clean brewing unit (see

“Cleaning the brewing unit”).

Coffee or milk froth quality

varies considerably.

Build-up of limescale in the

appliance.

Descale the appliance with

two descaling tablets as de-

scribed in the instructions.

Water dripped onto the

inner floor of the appliance

when the drip tray was

removed.

Drip tray removed too early.

Wait a few seconds after the

last drink was dispensed be-

fore removing the drip tray.

If you are unable to solve the problem, do not try to find the fault yourself or dismantle the

appliance or repair it yourself. Call the hotline (see rear cover).

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