Neff C57W40N3GB - Manual (Page 11)

11
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Malfunction table
Error messages
You can take remedial action yourself for some error
messages.
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Glass cover for the
cooking compart-
ment light
Hot soapy water:
Clean with a dish cloth.
Area Cleaning agents
Door seal
Do not remove.
Hot soapy water:
Clean with a dish cloth; do not scrub. Do
not use a metal or glass scraper for
cleaning.
Accessories Hot soapy water:
Soak and clean with a dish cloth or a
brush.
Area Cleaning agents
Problem Possible cause Remedy/information
The appliance does not work Faulty circuit breaker Look in the fuse box to make sure that the circuit
breaker for the appliance is OK.
Plug not plugged in Plug the plug in
Power cut Check whether the kitchen light is working.
Incorrect operation Switch off the circuit breaker in the fuse box.
Reconnect it after approx. 10 seconds.
Three zeros are flashing in the dis-
play.
Power cut Reset the clock.
The appliance is not in operation. A
cooking time appears in the dis-
play.
The ƒ button was not pressed after the set-
ting had been made.
Press the ƒ button or switch the appliance off.
The microwave does not switch on. The door was not fully closed. Check whether food remains or foreign material
is trapped in the door. Make sure that the seal-
ing surfaces are clean. Check whether the door
seal is twisted.
The ƒ button has not been pressed. Press the ƒ button.
It takes longer than before for the
food to heat up.
The microwave power setting is too low. Select a higher power setting.
A larger amount than usual has been
placed in the appliance.
Double the amount = almost double the time
The food was colder than usual. Stir or turn the food during cooking
A signal sounds. The two dots in
the display are flashing.
The appliance is in demo mode. 1. Press the °±² button.
2. Press and hold the o button for three sec-
onds.
Demo mode is deactivated.
Error message Possible cause Remedy/Note
Error message "Er1", "Er4", "Er18" or "E305"
appears in the display.
Technical malfunction. Call the after­sales service.
Error message "Er11" appears in the dis-
play. "Button jammed"
The buttons are dirty or the mechanism
has jammed.
Press all the buttons several times. Clean
the buttons with a dry cloth. Open and
close the appliance door. If this does not
help, consult the after-sales service.