8 guarantee, 9 frequently asked questions – Philips Aluminium Collection Batidora de mano User Manual

Page 11

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8

Disconnect the battery connectors.

8 Guarantee

If you need service or information or if you have

a problem, please visit the Philips website at www.

philips.com or contact the Philips Consumer

Care Centre in your country (you find its phone

number in the worldwide guarantee leaflet).

If there is no Consumer Care Centre in your

country, go to your local Philips dealer.

9 Frequently asked

questions

This chapter lists the questions most frequently

asked about the hand blender. If you cannot find

the answer to your question, please contact the

Customer Care Centre in your country.

General:

Why doesn’t the appliance work?

• The batteries may be empty. Recharge the

batteries (see chapter ‘Getting started’, section

‘Charging your hand blender’).

• The safety switch may not work properly. In

this case, it is not possible to switch on the

appliance and the charging lights flash red. Set

the safety switch to the off (upper) position and

switch on the appliance again. If the appliance

still does not work after you have set the safety

switch to the off position, contact your Philips

dealer or a service centre authorised by Philips.

• The overheat protection may have switched off

the appliance because the motor is too hot. The

charging lights light up red for 16 seconds. Let

the appliance cool down before you continue

to use it. If the appliance still does not work,

contact your Philips dealer or a service centre

authorised by Philips.

4

Remove the metal cover with a screwdriver.

5

Undo the two screws.

6

Remove the plastic cover.

7

To remove the batteries from the housing,

pull at the plastic loop that sticks out from

the inside of the appliance.

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