6troubleshooting guide – Black Box AV200 User Manual
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Troubleshooting Guide
Corinex AV200 CableLAN Adapter
6
Troubleshooting Guide
The Corinex AV200 CableLAN Adapter has been designed to be a reliable and easy-to-
use network connection device. Please refer to the list below to aid in troubleshooting
or visit
www.corinex.com/retail
and go to the appropriate section for information
on your product. There you will find news, manuals and software updates, as well as
frequently asked questions (FAQ).
The POWER LED is off.
1. Make sure the CableLAN adapter is properly plugged directly into the electrical
outlet, and that the outlet has power.
2. Try another outlet.
The CableLAN Act LED is off.
1. Make sure there is no analogue TV amplifier or too many T-splitters between
the AV200 CableLAN adapters which should communicate.
2. Try to connect two AV200 CableLAN adapters with a short coaxial cable for
a short test to check the connectivity.
The Ethernet LED is off.
1. Make sure the adapter is connected with an Ethernet enabled device with an
RJ-45 cable and both devices are powered.
To avoid personal injury and damage to the system:
1. The principal method to disconnect the device completely from the electrical
power network (mains) is to unplug the power cord from the wall socket.
2. Never install the unit in wet areas or next to radiators/heaters.
3. Never use the unit outside.
4. Unplug the unit during severe storms.
5. Never open the equipment enclosure.
To verify that your equipment is connected and working correctly, use the standard
Ping utility. In Windows, click on menu Start -> Run, then type the command
ping IPADDRESS -t, where IPADDRESS is the IP address of the computer to
which the CableLAN adapter is connected, e.g. ping 192.168.4.1 -t (this process
can be interrupted by pressing CTRL+C).
1. Ping the IP address of the computer to which the CableLAN adapter
is connected. If this fails, there is a problem with the Ethernet
network card or with the TCP/IP protocol.
2. Repeat the same process with the other computers on your AV200 CableLAN
network.