Philips Cuiseur à riz User Manual

Page 10

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troubleshooting

If the rice cooker does not function properly or if the cooking quality is insufficient, consult the table

below. If you are unable to solve the problem, please contact the Philips Consumer Care Centre in

your country.

Problem

Cause

Solution

The cook light

does not go on.

There is a connection

problem.

Check if the rice cooker is connected to the mains

and if the plug is inserted firmly into the wall socket.

The light is defective.

Take the appliance to your Philips dealer or a service

centre authorised by Philips.

The warm light

does not go on

when the

cooking process

is finished.

The light is defective.

Take the appliance to your Philips dealer or a service

centre authorised by Philips.

Water spills out

of the appliance

during rice

cooking.

Too much water was

used for cooking rice.

Make sure that you add water to the level indicated

on the scale inside the inner pot that corresponds to

the number of cups of rice used. Make sure the

water does not exceed the next level on the scale

as this may cause overflow during cooking.

The rice is not

cooked.

Not enough water has

been added.

Add water according to the scale on the inside of

the inner pot (see chapter ‘Using the appliance’).

The cooking process

has not started.

You have failed to press down the control lever to

start the cooking process.

The inner pot is not

properly in contact

with the heating

element.

Make sure that there is no foreign residue on the

heating element.

The heating element is

damaged.

Take the appliance to your Philips dealer or a service

centre authorised by Philips.

The rice is

cooked too hard.

Not enough water

was used for cooking

rice.

Add slightly more water to the level indicated on the

cale inside the inner pot that corresponds to the

number of cups of rice used. Make sure the water

does not exceed the next level on the scale as this

may cause overflow during cooking.

The rice is

cooked too soft.

Too much water was

used for cooking rice.

Make sure you add water according to the scale on

the inside of the inner pot (see chapter ‘Using the

appliance’).

The rice is

scorched.

The rice has not been

rinsed well.

Rinse the rice until water runs clear.

The rice cooker

does not

automatically

switch to keep-

warm mode.

The temperature

control is defective.

Take the appliance to your Philips dealer or a service

centre authorised by Philips.

EnglisH

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