Philips Performer Aspirateur avec sac - Manual (Page 14)

troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The suction
power is
insufficient.
You have selected a low
suction power setting.
Select a higher suction power setting.
The motor protection
filter is dirty.
Clean the motor protection filter.
The HEPA 13 filter is
dirty.
Clean or replace the HEPA 13 filter.
The nozzle, hose or
tube is blocked up.
To remove the obstruction, disconnect the
blocked-up item and connect it (as far as possible)
the other way around. Switch on the vacuum
cleaner to suck the obstruction out of the
blocked-up item.
The infrared
remote control
(specific types
only) does not
function.
You have not inserted
the batteries properly or
the batteries are empty.
Insert the batteries properly or replace them. See
chapter ‘Replacement’.
When I use my
vacuum cleaner I
sometimes feel
electric shocks.
Your vacuum cleaner has
built up static electricity.
The lower the air
humidity in the rooms,
the more static
electricity the appliance
builds up.
To reduce this inconvenience, we advise you to
discharge the appliance by frequently holding the
tube against other metal objects in the room (for
example legs of a table or chair, radiator etc.).
To reduce this inconvenience, we advise you to
raise the air humidity level in the room by placing
water in the room. For example, you can hang
containers filled with water from your radiators
or place bowls filled with water on or near your
radiators.
Removing the PostureProtect handgrip (specific types only)
If you do not find the PostureProtect handgrip comfortable to use, you may consider removing it.
1 Remove the screw cover strip from the PostureProtect handgrip. (Fig. 58)
2 Use a screwdriver to remove the screws of the PostureProtect handgrip (Fig. 59).
3 Remove the PostureProtect handgrip from the tube.
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