Philips SENSEO® Viva Café Kaffeepadmaschine - Manual (Page 29)

Problem Solution
the sieve in the centre of the pod holder is not
clogged. If it is, unclog the sieve by holding the pod
holder under a running tap;
the coffee pod has been put properly in the centre
of the pod holder;
the sealing ring has not got stuck under the edge
of the water distribution disc (see figure 1 at the
beginning of this user manual).
the water drops on the worktop are not the result
of placing or removing the water reservoir or
removing used coffee pods.
you do not remove the water reservoir when the
coffee machine is heating up. This may cause water
that normally ends up in the water reservoir to leak
out of the machine.
In all other cases, contact the Philips Consumer Care
Centre in your country.
I cannot take
the coffee
spout out of
the machine.
You can only remove the coffee spout after you have
removed the coffee collector.
I cannot open
the lid.
A vacuum may have temporarily formed under
the lid.
Switch off the machine. Pull up the lever as far as it
goes and wait 24 hours before you open the lid.
You may need to use quite some force.
EnglisH 29
4222_200_0343_5_DFU Booklet_Lux_A6_v2.indd 29 6/25/13 8:30 AM