Philips Avance Collection Kaffeemaschine - Manual (Page 17)

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11 Troubleshooting
This chapter summarises the most common
problems you could encounter with the
appliance. If you are unable to solve the problem
with the information below, contact the
consumer care centre in your country.
The appliance does not work.
• Plug in and switch on the appliance.
• Make sure that the voltage indicated on the
appliance corresponds to the local mains
voltage.
• Fill the water tank with water.
• In all other cases, contact the Philips consumer
care centre.
The appliance takes a long time to brew coffee.
• Descale the appliance (see chapter ‘Descaling’).
The appliance produces a lot of noise and steam
during the brewing process.
• Descale the appliance (see chapter ‘Descaling’).
The filter overflows when I remove the jug from
the appliance while it is brewing coffee.
• If you remove the jug for more than 25 seconds
before all the water has passed through the
filter, the filter may overflow. Also note that the
coffee does not reach its full taste before the
end of the brewing cycle. Therefore we advise
you not to remove the jug and pour out the
coffee before the end of the brewing cycle.
coffee grounds end up in the jug.
• Use the right size of paper filter (1x4 or no. 4).
• Make sure the paper filter is not torn.
• Do not put too much ground coffee in the filter.
• Place the jug correctly under the water tank
with filter holder.
• Clean the water tank with filter holder by
rinsing it with cold water. Pour out the water
after rinsing.
8 Ordering accessories
To purchase accessories for this appliance, please
visit our website www.shop.philips.com/
service. If you have any difficulties obtaining
accessories for your appliance, please contact the
Philips consumer care centre in your country.
You will find the contact details at www.philips.
com/support.
9 Environment
• Do not throw away the appliance with the
normal household waste at the end of its life,
but hand it in at an official collection point for
recycling. By doing this, you help to preserve
the environment.
10 Guarantee and
service
If you need service or information or if you have a
problem, please visit the Philips website at
www.philips.com/support or contact the
Philips consumer care centre in your country.
You find its phone number in the worldwide
guarantee leaflet. If there is no Consumer Care
centre in your country, go to your local Philips dealer.
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