Philips SENSEO® Twist Kaffeepadmaschine - Manual (Page 21)

21
13 Troubleshooting
13.1 SENSEO ® coffee machine
This section summarises the most common problems you could encounter with the machine. If you are
unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your country.
Problem Solution
My cup overflowed
when I used the
machine for the first
time.
You probably tried to brew a cup of coffee without flushing the machine
first. Before you start brewing coffee, you have to flush the machine.
When you switch on the machine again, the on/off button either lights up
continuously or flashes slowly or rapidly.
If the on/off button lights up continuously, you have to carry out the flushing
procedure (see chapter ‘Flushing the machine before first use’).
If the on/off button flashes slowly or rapidly, you do NOT have to carry
out the flushing procedure. If the on/off button flashes slowly, the water
is heating up. If it flashes rapidly, there is not enough water in the water
reservoir or the water reservoir is not placed on the machine properly.
If you still cannot brew coffee after you have flushed the machine, we advise
you to contact the Consumer Care Centre in your country.
Water continued to
flow from the spout
when I used the
machine for the first
time.
If water continued to flow from the spout until the water reservoir was
empty, the machine was performing the flushing cycle. Before you start
brewing coffee, you have to flush the machine. When you switch on the
machine again, the on/off button either lights up continuously or flashes
slowly or rapidly.
If the on/off button lights up continuously, you have to carry out the flushing
procedure (see chapter ‘Flushing the machine before first use’).
If the on/off button flashes slowly or rapidly, you do NOT have to carry
out the flushing procedure. If the on/off button flashes slowly, the water
is heating up. If it flashes rapidly, there is not enough water in the water
reservoir or the water reservoir is not placed on the machine properly.
If you still cannot brew coffee after you have flushed the machine, we advise
you to contact the Consumer Care Centre in your country.
The on/off button
flashes slowly.
You have used the SENSEO ® coffee machine at an altitude higher than 2200
metres above sea level. This has caused the water in the machine to start
boiling before it has reached the required temperature, which prevents the
machine from functioning properly. Switch off the machine and no longer
use it at altitudes higher than 2200 metres above sea level.
The CAlC light
flashes.
You have pressed the 1-cup button and the 2-cup button at the same time.
This started the descaling cycle. If you did not intend to start the descaling
cycle, simply press the on/off button to switch off the machine. If you did
intend to start the descaling cycle, do not interrupt this cycle but let the
appliance operate until the water reservoir is empty.
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