Philips Saeco Via Veneto Siebträger-Espressomaschine User Manual

Page 15

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Problem

The machine does not
work

The pump is too noisy

The coffee is too cold

The milk does not froth
up

The coffee flow is too
fast, and it does not
make a creamy coffee

The coffee does not flow
or only drips

Coffee is leaking from
the filter edges

Possible causes

The machine is not properly
connected to the power supply

There is not enough water in the tank
(para. 4.4)

The „coffee“ switch light (4) was off when
the „coffee“ switch (4) was pressed.

The filter holder was not in place while
heating up the machine (para. 5.1-5.2)

You are using the wrong type of milk

There is not enough coffee in the filter
holder or the coffee is not ground
finely enough

The coffee is old or unsuitable

There is not enough water in the
machine

The coffee is too finely ground

Coffee is stuck in the filter holder

There is too much coffee in the filter
holder

The “Hot water/steam” knob (6) is
open

The machine needs descaling

The upper filter is blocked

The filter in the filter holder is blocked

The filter holder has not been fitted
correctly into the coffee outlet socket

The top edge of the filter holder is dirty

The boiler washer is dirty or worn out

There is too much coffee in the filter
holder

Rimedio

Connect the machine correctly to
the power supply

Fill up the tank

Wait until the ready light comes
on

Warm up the filter holder

Check the fat content of the milk

Add coffee (para. 5.1-5.2)

Try a different blend (Ch.6)

Add water (para.4.4)

Change type of coffee

Loosen it

Scoop some of it out using the
coffee measure

Close it

Descale it (Ch.10)

Clean the filter element

Clean the filter (Ch.9)

Insert the filter holder correctly
(para.5.1-5.2)

Clean the edges of the filter holder

Clean or change the washer

Scoop some of it out using the
coffee measure

DISPOSAL OF THE APPLIANCE

TROUBLESHOOTING

14 TROUBLESHOOTING

If you should have a problem that is not dealt with in the above table or is not resolved by
any of these solutions please contact an authorised service centre.

• If more information is required or if a

particular problem not dealt with or
insufficiently explained in these
instructions should arise, the customer
should contact his/her local dealer or the
manufacturer directly.

• We would also like to bring to the

customer ’s attention that these
instructions are not part of any previous
or existing convention, agreement or
legal contract and hence have no legal
bearing.

• The obligations of the manufacturer are

based on the relative contract of sale
which includes the complete and
exclusive regulation regarding guarantee
requirements.

• The terms of the guarantee are in no way

affected by these instructions.

• The instructions contain information

protected by copyright laws.

• The instructions may not be photocopied

or translated into a foreign language
without the manufacturer ’s written
permission.

13 DISPOSAL OF THE

APPLIANCE

• An appliance that is no longer in use must

be rendered unworkable.

• Remove the plug and cut the mains cable

at the base.

• Take unused appliances to a qualified

disposal centre.

Sin013a 165925300 Rev01.PMD

23/05/2002, 18.39

28-29

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