PHCC Pro Series Pro Series 1000 Battery Backup Sump Pump System (with silence switch) - Manual (Page 15)

TEST/RESET BUTTON
The TEST button may be used to check the pump
and system. Push the TEST button. This will
activate the pump for as long as you hold the
button. It will stop as soon as you let go of the
button.
While the pump is active, water will come out of
the 1/8” hole that was drilled into the PVC
discharge pipe. This is normal. This hole is
needed to prevent an air lock within the system.
DO NOT obstruct the hole or an air lock may
prevent the system from activating.
If the “Pump was activated” alarm is sounding,
press the button for one (1) second to reset the
alarm.
TESTING THE FLOAT SWITCH
It is important to manually test the float
switch periodically or after any maintenance.
Unplug the main AC pump when installing or
servicing the backup pump to avoid electric
shock. Failure to do so could cause serious
injury or death. Review the safety
instructions on page 1.
Lift the float up and let go. This will activate
the pump. The control unit will run the pump
for approximately 25 seconds so it can empty all
the water in the sump pit. While the pump is
active, water will come out of the 1/8” hole that
was drilled into the PVC discharge pipe. This is
normal. This hole is needed to prevent an air
lock within the system. DO NOT obstruct the
hole or an air lock may prevent the system from
activating. If there is no water in the pit, the
pump can run dry for this amount of time. The
alarm will sound and the “Pump was activated”
light will go on. Push the WHITE button to reset
the alarm. BE SURE TO PLUG IN THE MAIN AC
PUMP WHEN YOU HAVE COMPLETED THE TEST.
MAINTENANCE CHECK LIST
Maintenance should be performed 1-2 times per
year
1. Lift the float switch as described at left.
2. Remove all debris from the bottom of the pit.
3. Remove all debris from the water.
4. Remove all debris from the float switch.
5. Fill the pit with water. Make sure the pump
turns on at the intended level.
6. While the pump is running, make sure the
pump is evacuating water at a good pace and
water is coming out of the 1/8” air bleed
hole.
7. Remove the fluid sensor and yellow cap from
the battery and rinse any residue buildup from
the bottom of the battery cap. Replace the
cap and fluid sensor.
8. Check battery fluid levels once every four to
six months.
PARTS & SERVICE INFORMATION
You can receive technical support, or order parts
by calling Glentronics, Inc. at 800-991-0466,
option #3, or by visiting the Pro Series website
at www.stopflooding.com. Send your unit to
the following address if repairs are needed:
Glentronics, Inc.
645 Heathrow Drive
Lincolnshire, IL 60069-4205
Page 14
LIFT
FLOAT
10
! DANGER
POWER
Possible Reasons
Power outage . . . . . . . . . . . . . . . . . . . . .
An outlet, fuse or circuit breaker has failed .
The power cord is unplugged from the wall .
The charger is receiving less than 110 volts
from the outlet . . . . . . . . . . . . . . . . . . . .
BATTERY
Possible Reasons
The battery fluid is low . . . . . . . . . . . . . . .
PUMP WAS
Possible Reasons
The main AC pump failed because of a power
outage . . . . . . . . . . . . . . . . . . . . . . . . . .
The main AC pump is broken . . . . . . . . . . .
The float switch on the main pump is
jammed or defective . . . . . . . . . . . . . . . . .
The main AC pump could not keep up with
the inflow of water . . . . . . . . . . . . . . . . . .
The check valve is stuck or installed
improperly and the water returns to the
sump pit . . . . . . . . . . . . . . . . . . . . . . . . .
The discharge pipe is blocked and the water
returns to the sump pit . . . . . . . . . . . . . . .
BATTERY
Possible Reasons
Terminals are corroded . . . . . . . . . . . . . . .
Cables are loose . . . . . . . . . . . . . . . . . . . .
Battery is discharged . . . . . . . . . . . . . . . .
Battery is damaged or old . . . . . . . . . . . . .
FAILURE
Remedies
None. The backup pump will run on the battery
Try another outlet, replace the fuse or reset the
circuit breaker
Make sure the power cord is plugged in securely
None, if the utility company has instigated brown
outs. Otherwise, reduce the number of other
appliances on the circuit
FLUID LOW
Remedies
Add distilled water to the battery
ACTIVATED
Remedies
None. The backup pump was activated
Replace the main AC pump
Free the float switch or replace it
None. The backup pump was activated. If this is a
recurring problem, install a higher capacity main
pump
Replace the check valve or correct the installation
Clean out or replace the discharge pipe
PROBLEM
Remedies
Clean terminals & cables
Tighten wing nuts
Replace battery if power is out. There is only 1/2
hour of continuous pumping power left. Battery will
recharge when power is restored
Replace battery
Troubleshooting Guide
Read safety warnings & instructions before attempting any repairs or maintenance.
! DANGER
If the listed solutions do not resolve the problem, follow the instructions within this manual to disconnect
the system from the outlet and battery terminals, then reconnect the system and push the reset button. If
the problem continues, contact customer service at 800-991-0466 option 3.