Understanding the warnings & alarms – PHCC Pro Series Pro Series 1730 Battery Backup Sump Pump System User Manual

Page 11

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5. Connecting the charger: Immediately plug

the charger into the charger hole on the back
of the control unit, then into an AC outlet on
the wall. (You should provide additional
protection for the control unit by using a
surge protector.)

6. If the pump alarm is sounding, press the GRAY

button on the front of the control panel to
reset the alarm.

7. Secure the cover on the battery box by

slipping the tabs through the fittings on the
front and back of the box.

8. BE SURE TO PLUG IN THE MAIN AC PUMP

WHEN YOU FINISH THE INSTALLATION.

Understanding the
Warnings & Alarms

The Pro Series control unit features a series of
warning lights that pinpoint potential problems.
In addition, an alarm sounds to alert you to the
problem. In some cases the lights and alarm will
go off automatically when the problem has been
solved. In others, the GRAY button on the front
of the control panel must be pushed to reset the
alarm. Refer to the table below for a quick
review of the features and their corresponding
alarm status.

SILENCING THE ALARM

DURING AN EMERGENCY

The Pro Series 1730 allows you
to silence some of the alarms
during an emergency, however
the warning lights will remain
on until the problem is
corrected.
• Press the GRAY button on the

front of the control panel for

one (1) second to reset the “Pump was
activated” alarm, and silence the “Fluid level”
and “AC power” alarms for two (2) minutes.

• Press the GRAY button for five (5) seconds to

silence these alarms for 24 hours. A brief
buzzing sound will notify you that the alarms
have been silenced. The alarms will
automatically reactivate in 24 hours if the
warning condition still exists.

1

The battery terminals are corroded or the
battery is defective

This light and alarm will come on when the
control unit detects that there is less than ½
hour of pumping power left in the battery, or
that the battery is defective. The alarm cannot
be silenced, because action needs to be taken to
protect your basement. If your battery is more
than five (5) years old, replace it. If not, here
are several situations that would cause the pump
to run the battery for an extended time and
discharge the battery: Check the list below
before you replace the battery.

• If the bottom light on the controller is also

on, it means that the unit is not receiving AC
power. Either the AC power is out, the circuit
breaker has blown, or the outlet is bad.
When the problem is corrected, the battery
should recharge.

• If the fourth light on the controller is also on,

check your main pump for failure. The backup
pump may have been activated repeatedly if
your main AC pump is broken, or you are
experiencing heavy rains and your main pump
cannot keep up with the inflow of water. You
may need to upgrade or replace your main
pump. When the problem is corrected, the
battery should recharge.

• If no other lights are on, this means the

terminals may be corroded, and the battery
cannot charge properly. Unplug the charger
from the wall outlet. Then, check the battery
cables and the battery terminals for
corrosion. Clean and tighten them as needed.
The procedure is described in the next column
and on page 11.

• If the battery terminals have been cleaned

and the light is still on, there could be a
problem with the controller or the battery.
The best way to determine if the battery is
the problem is to have it charged and load
tested at any local car service station. If the
battery is bad and less than one (1) year old,
it can be returned to the place of purchase for
a replacement (receipt required). If the
battery is good, contact Glentronics’ service
department for further instructions. The
phone number is 800-991-0466, option #3.

If the battery alarm goes on while the pump is
running and the power is out, you will have a
minimum of one-half (1/2) hour of continuous
pumping time to replace the battery. (In most
cases, the pump does not run continuously, and
therefore, you actually have a longer time to
replace it.) You will not be able to silence the
alarm. Left unattended, the basement will flood.
In a severe emergency, if a replacement battery
is not available, you could temporarily use your
car battery, or recharge this battery by
connecting it to your car battery.

Once the AC power is restored, the battery will
recharge automatically, unless it is old or
damaged. The alarm will remain on until the
GRAY button on the front panel of the control
unit is pressed for one (1) second.

In the event that your Pro Series sump pump
system has pumped for an extended period of time,
the battery may be very depleted. In this con-
dition, when the AC power is returned to the unit,
a battery alarm will continue to sound. The battery
may need a longer period to recharge. Press the
GRAY button on the front panel of the control unit
for five (5) seconds to silence the alarm.

For a faster recharge, an automotive or marine
battery charger can be used to recharge the
battery. Follow the manufacturer’s instructions
and safety information included with the charger.

When another charger is used, first disconnect
the Pro Series charger from the control unit,
and then disconnect the control unit from the
battery. Using another charger without
disconnecting the control unit will destroy the
control unit and void the warranty.

TO CLEAN THE BATTERY TERMINALS
AND CABLES

Risk of electrical shock or battery explosion,
which can cause serious injury or death.
Wear eye protection. Work in a well-
ventilated area. Do not smoke or allow a
spark or flame in the vicinity of the battery.
Avoid dropping metal tools on the battery.
If battery acid contacts eyes, flush with
water for 15 minutes and get prompt
medical attention. Review the safety
instructions on page 1.

Page 10

5

FUSE

CHARGER

PUMP

POSITIVE

POST

NEGATIVE

POST

4

1

2

3

4

5

6

7

!

WARNING

!

DANGER

Battery problem

No

No, must push

GRAY button

Fuse/pump problem

No

Yes

Battery fluid low

Yes

Yes

Pump was activated

Yes

No, must push

GRAY button

Power problem

Yes

Yes

Alarm can be

silenced before

problem is

corrected

Alarm shuts off

automatically

when the problem

is corrected

Warning

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