Frequently asked questions – Brookstone Digital Photo Frame User Manual

Page 34

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fReqUenTlY askeD qUesTIons

Q . Why is the clock not keeping the time?

A . The clock will only maintain the correct time and date when powered on .

Q . How far away can I use the remote control?

A . Around 10 feet within an angle of 30 degrees at both left and right .

Q . My remote control doesn’t work .

A . You may need to change the battery . Replace with a new lithium 3V-model

number CR2025 .

Q . Why can’t I display some of my photos?

A . Some photo/image file formats are not supported . Please refer to the

specifications .

Q . Why can’t I play some of my music tracks?

A . Some music file formats are not supported . Please refer to Specifications .

Q . Why can’t I play some of my video clips?

A . Some video file formats are not supported . Please refer to Specifications .

Q . Can I delete photos from external memory cards or flash drives?

A . Yes, refer to the Photo Settings section of this document .

Q . Can I delete photos from internal memory?

A . Yes, refer to the Photo Settings section of this document .

Q . Why can’t I use my Windows

®

98 or Windows

®

ME to copy content

onto the photo frame?

A . The appropriate USB drivers are not supplied for this product

and are NOT native to these operating systems

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