Apple AppleCare Protection Plan for iPhone User Manual
Page 43
43
English
files; interpreting system error messages; and determining when
hardware repairs are required. Apple will provide technical
support for the Covered Equipment, iPhone OS, software
applications that are pre-installed with the Covered Equipment
(“iPhone Software”) and connectivity issues between the Covered
Equipment and a supported computer, meaning a computer
that meets the Covered Equipment’s connectivity specifications
and runs an operating system that is supported by the Covered
Equipment. Apple will provide support for the then-current
version of the iPhone OS and iPhone Software, and the prior
Major Release. For purposes of this section, “Major Release” means
a significant version of software that is commercially released by
Apple in a release number format such as “1.0” or “2.0” and which is
not in beta or pre-release form.
b. Limitations. The Plan does not cover:
(i) Issues that could be resolved by upgrading software to the
then current version;
(ii) Your use of or modification to the Covered Equipment, the
iPhone OS or iPhone Software in a manner for which the
Covered Equipment or software is not intended to be used
or modified;
(iii) Third-party products or their effects on or interactions with
the Covered Equipment, the iPhone OS or iPhone Software;