Apple AppleCare Protection Plan for Apple TV - Manual (Page 7)

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Try these simple steps before contacting Apple for help.
If you experience problems with your Apple TV, try the troubleshooting steps below. As a precaution,
back up all content on your Apple TV before you perform these steps.
1. Verify that you have the latest iTunes.
You can download the latest iTunes at www.apple.com/uk/itunes/download or
www.apple.com/ie/itunes/download.
2. Visit the Apple TV Support website.
The Apple TV Support website has links to service option availability, an Apple TV tutorial,
Communities, and other resources to answer various how-to questions, which are available 24 hours
a day at www.apple.com/uk/support/appletv or www.apple.com/ie/support/appletv.
Quick Reference Guide
AppleCare Protection Plan for Apple TV