Apple MacBook (13-inch, Mid 2010) - Manual (Page 52)

52 Chapter 4 Problem, Meet Solution
Occasionally, you may have problems while working with your MacBook. Read on
for troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Help Center and on the MacBook Support website at
www.apple.com/support/macbook.
If you experience a problem with your MacBook, there is usually a simple and quick
solution. Think about the conditions that led up to the problem. Making a note of
things you did before the problem occurred will help you narrow down possible causes
and find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application might indicate that the application is not compatible
with the version of the Mac OS installed on your computer.
 Any new software that you installed, especially software that added items to the
System folder.
 Any hardware that you installed, such as additional memory or a peripheral.
An Ounce of Prevention
If you have a problem with your computer or software, having kept up-to-date
Time Machine backups ensures that your data won’t be lost. If you make regular
Time Machine backups, you can restore your software and all your data to exactly
the way it was at the time of the backup. Even serious issues are of less concern
when you safeguard your information with Time Machine.