Using apple hardware test, 61 using apple hardware test – Apple MacBook (13-inch, Mid 2010) User Manual

Page 61

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61

Chapter 4

Problem, Meet Solution

Using Apple Hardware Test

If you suspect a problem with the MacBook hardware, you can use the Apple Hardware
Test application to help determine if there is a problem with one of the computer’s
components, such as the memory or processor.

To use Apple Hardware Test:

1

Disconnect all external devices from your computer except the power adapter.
If you have an Ethernet cable connected, disconnect it.

2

Restart your MacBook, and hold down the D key as it starts up.

3

When the Apple Hardware Test chooser screen appears, select the language for
your location.

4

Press the Return key or click the right arrow button.

5

When the Apple Hardware Test main screen appears (after about 45 seconds), follow
the onscreen instructions.

6

If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem might be software related.

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