Appendix b: frequently asked questions – AirLive OD-325HD User Manual

Page 58

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Appendix B



AirLive OD-325HD User’s Manual

54

Appendix B: Frequently Asked

Questions

Question

Answer or Resolution

Features

The video and audio
codec is adopted in the
device.

The device utilizes H.264, MPEG4 and JPEG triple compression to
providing high quality images. Where H.264 and MPEG4 are standards
for video compression and JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.

The maximum number of
users access the device
simultaneously.

The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
The maximum data throughput of the device is around 20~25Mbps for
UDP mode and 10Mbps for HTTP mode. Therefore, the actual number
of connected clients is varying by streaming mode, settings of
resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.

The device can be used
outdoors or not.

The device is not weatherproof. It needs to be equipped with a
weatherproof case for outdoors using. However, equipped with a
weatherproof case might disable the audio function of the device.

Install this device

Status LED does not
light up.

• Check and confirm that the DC power adaptor, included in packaged,
is used. Secure the power connector and re-power it on again.
• If the problem is not solved, the device might be faulty. Contact your
dealer for further help.

The network cabling is
required for the device.

The device uses Category 5 UTP cable allowing 10 and/or 100 Base-T
networking.

The device will be
installed and work if a
firewall exists on the
network.

If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened on
the firewall or NAT router.

The username and
password for the first
time or after factory
default reset

Username = admin and leave password airlive.
Note that it’s all case sensitivity.

Forgot the username
and password

Follow the steps below.
1. Restore the factory default setting by press pressing and holding

down more than 3 seconds on the device.

2. Reconfigure the device.

Forgot the IP address of
the device.

Check IP address of device by using the IPWizard II program or by
UPnP discovery.

IPWizard II program
cannot find the device.

• Re-power the device if cannot find the unit within 1 minutes.
• Do not connect device over a router. IPWizard II program cannot
detect device over a router.
• If IP address is not assigned to the PC which running IPWizard II
program, then IPWizard II program cannot find device. Make sure that
IP address is assigned to the PC properly.
• Antivirus software on the PC might interfere with the setup program.

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