Troubleshooting – CalDigit FASTA-2e 2 Port PCI-Express SATA 3G Card User Manual

Page 8

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7



Step 9.
Click Continue to finish Installation



Step 10.
Congratulations, you’re done!

Troubleshooting

In the event that your card is not working correctly, please refer to the 3 steps below to find out where the problem
is coming from. Should these steps not remedy the situation, please check the FAQs on our website

www.caldigit.com

. One of these FAQs should provide the solution to your specific problem.

If you need further assistance, please contact your CalDigit reseller.

1. Inspect your external SATA device

Make sure the power source of your external SATA device is connect properly.


2. Inspect the SATA cable

Verify the SATA connection and try an alternate SATA cable.

3. Check your system profiler

Go to your system profiler by clicking apple menu, About This Mac, More Info, and click on PCI Cards to see
if your SATA card is listed. If not, remove the card and install to another available PCI-Express port
(See Hardware Installation on page 3).

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