chiliGREEN MS-16GA - Manual (Page 47)

3-23
™ FAQ
S-Bar is not working
Please update S-Bar to the latest version to solve the problem
Unable to boot from the built-in HDD when a bootable e-SATA hard disk is
connected.
Please update BIOS to the latest version.
Error message “ERROR：BIOS has no flash information available” occurs while
flashing BIOS.
This is a protection purpose to prevent the system crash if the system is out of power
unexpectedly while the flash process is still on going. Please make sure the AC adaptor
is connected, and then flash the BIOS.
The battery cannot be charged.
The battery LED keeps blinking and unable to charge.
1) Update BIOS to the latest version. 2) Turn off the notebook, and disconnect the AC/DC
adapter and the battery. 3) Re-connect the AC/DC adapter and the battery. 4) Leave the
notebook powered off at least for 30 minutes while charging the battery. 5) If the problem
remains, please contact with your local dealers or local MSI service center for further
support.
The system can not wake from Sleep State.
Please update BIOS to the latest version first. to modify the register setting.
My notebook does not shut down.
It is always recommended to shut down your notebook using the Shut Down command.
Using other methods, including those listed here, may result in loss of unsaved data. If the
Shut Down command does not work properly, follow these steps: 1) Restart the notebook
by pressing Ctrl+Alt+Delete. 2) Long press the power button to turn off the system. 3)
Unplug the system from the power adapter.
My speakers have no sound.
1) Check the master volume setting in the audio Mixer. 2) If you are using an application
that has its own volume control, check that the volume is turned up. 3) If you have
connected an audio cable to the Headphone connector, disconnect the cable.