Getting started – chiliGREEN MS-16GA User Manual

Page 48

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Getting Started

3-24

My Internet connection has problems.

1) Have your phone company check that your phone line is free from any line noise. 2) If

you are having a problem connecting with your Internet Service Provider (ISP), check that

the ISP is not experiencing technical problems. 3) Check the ADSL settings and

connection and make sure your notebook is properly configured for Internet access. 4) The

wireless LAN data transfer speed is affected by distance and obstructions between devices

and access points. To maximize the data transfer speed, please choose any access point

you may be using closer to your notebook.

Cannot play a DVD-ROM.

1) If a region code warning appears when you are using the DVD player, it could be that the

DVD-ROM you are trying to play is incompatible with the DVD-ROM drive in your system.

The region code is listed on the disc’s packaging. 2) If you see video but cannot hear

audio, check all of the following: Make sure your DVD player’s mute setting is off. Check

the master volume setting in the audio Mixer. 3) Check that the drivers are installed

properly, click Start > Control Panel > System > Device Manager. 4) A dirty or damaged

disc may cause the computer to “hang” while it tries to read the disc. If necessary, reboot

the computer, remove the disc, and then check that it is not dirty or damaged. 5) Please

uses DVD player software like PowerDVD or WinDVD to play DVD video.

Cannot open the DVD-ROM drive tray.

1) Make sure the computer is turned on. 2) Press the Eject button on the

DVD-ROM/CD-ROM drive. 3) The ODD Eject button is under controlled by SCM/ S-Bar

(based on model specification). Please make sure the SCM or S-Bar utility is installed on

your system. 4) If the Eject button does not work, open the tray by inserting a sharp,

pointed object into the hole next to the Eject button.

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