CounterPath eyeBeam 1.11 User Guide for Windows - Manual (Page 18)

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3.3 Placing a Call
As mentioned in the previous section, eyeBeam becomes ready to make or receive calls once
users see the message Logged in – Enter Phone Number in the call status screen.
There are several ways to enter a phone number in eyeBeam. Users can click the digits of
eyeBeam’s on-screen numeric keypad, or they can enter the numbers/letters directly from their
computer’s alphanumeric keyboard.
When finished entering a number, click the green Dial button within the on-screen dial pad or
press Enter on the computer keyboard.
Like a traditional telephone, users will hear a ringing tone as eyeBeam tries to access the remote
party; with a softphone, users will also see the message Ringing in the call status screen. When
the remote party answers, users will see the message Call Established in the call status screen.
Users can also place a call by clicking on an available on-screen line button and dialing the
appropriate number. Call conferencing is covered in Section 4.1 of this document.
Notice that as users begin entering a
number, Line 1 becomes automatically
selected as the line in use for that call—as
shown in Figure 4 to the right.
If at any point users enter erroneous digits,
clicking the Clear button within the dial
pad or pressing Backspace on the computer
keyboard will allow for corrections.
Note that as users enter a phone number
they may see suggestions for completing
that number (as shown in Figure 4). To
enter the rest of the number as suggested,
hit the Tab key on the computer keyboard
to fill in the remaining digits.
Figure 4 - Dialing a Number
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