3 server-side storage, 4 presence, 5 xtunnels – CounterPath eyeBeam 1.11 User Guide for Windows User Manual

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5.4.3 Server-side storage

Use this dialog to indicate where to store contact information. Use either Local, or the information
provided by the VoIP service provider.

5.4.4 Presence

Presence allows other users to see a user’s online status, and for users to see that of others.

Use the information provided by the VoIP service provider.

5.4.5 XTunnels

X-Tunnels is a protocol to tunnel voice packets across firewalls.

STUN server:

Set this value to enable eyeBeam to override the
STUN host. The STUN protocol is the preferred
protocol for detecting firewall and NAT status.

Firewall Proxy:

Set the DNS name or IP address of the firewall
proxy of the user’s local network.

Enable ICE:

Check this box to enable ICE. ICE is a protocol for
detecting the shortest network path during a voice
conversation, which can help overcome some
problems with endpoints behind the same firewall.

Use XTunnels: Set to Never to disable XTunnels. Set to Default or

Always to enable XTunnels.

Use SIP Credentials: Check this box to use the same username and

password as the user’s SIP account.

Username: Enter the appropriate XTunnels username if

different from the user’s SIP account.

Password: Enter a specific XTunnels password if different

from the user’s SIP account.

XTunnels server: Enter the DNS name or IP address of the XTunnels

server (if required).

Protocol Version: Check this value with the VoIP service provider.

Enable data encryption: Check this box to encrypt the voice and data traffic.

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