CounterPath Bria 3.0 Administrator Guide - Manual (Page 16)

CounterPath Corporation
12
When using SIP, there are two ways to set this account:
• In the Presence tab for the specified account. When you set the Mode to “Peer-to-peer” or “Presence agent”
and press OK, a checkmark appears in the IM column for this account on the Account Settings window. In
addition, the Mode of all other accounts is set to “Disabled”.
• On the Account Settings window, by clicking the Set as IM/Presence button.
Presence is set to peer-to-peer for this account, so do not use this mechanism if you are actually using a
presence agent. In addition, the Mode of all other accounts is set to “Disabled”.
Switching Accounts
You should not change the account used for presence: choose one account when you first set up your SIP
accounts. If you switch accounts and then switch again, the presence subscription for some contacts will be lost
and users will have to set up the subscription again. Windows users does this for each contact individually by
checking the presence checkbox on the Contact Profile. Mac users can select affected contacts, and right-click
and choose Subscribe to presence.
Configuring Global Settings (Preferences)
Use the Preferences window (Softphone > Preferences) to configure features that apply globally, rather than on
a per-account basis. The panels that you, as the system administrator, should set are:
• Network. You should complete these fields to suit your network.
• Audio Codecs and Video Codecs. You should enable the codecs that are suitable to your environment.
• Quality of Service. If your VoIP service provider supports QoS, you can configure Bria for it.
• Directory. You can set up a company directory on a server and connect Bria to it via the LDAP or ADSI
protocol. The directory will appear in the Directory tab. Information in this tab will update automatically
whenever the information on the LDAP or ADSI directory changes.
Note that Bria for Mac does not support directories.
• Contact Storage. This panel lets you set up a remote storage system for your contact list via WebDAV,
XCAP or the user’s Microsoft ® Outlook® address book (Bria for Windows only) or Mac address book
(Bria for Mac only). Note that the storage that is configured here is for the contact list (which contains SIP
addresses and other addresses), while the storage that is configured on each SIP account is for the buddy list
(which contains only online status information).
• Advanced, but only the DTMF and hold fields. Leave the other fields for users to complete.
See “Preferences Reference” on page 31. For information on the panels that are not discussed in this guide, see
“Bria 3.0 for Windows User Guide – Enterprise Deployments”.
One of the differences between Bria for Windows and Bria for Mac is in the organization of configuration
information:
• In Bria for Windows, account information is in the Accounts window, which is accessed by choosing
Softphone > Accounts. Preferences are in the Preferences window, which is accessed by choosing
Softphone > Preferences.
• In Bria for Mac, all information is in the Accounts window, which is accessed by choosing Softphone >
Preferences.