CounterPath Bria 3.1 for Windows User Guide - Enterprise Deployments - Manual (Page 44)

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5.4 Using Contacts
Phone or IM the person • Double-click the contact to start a phone call or IM to the person
(depending on how double-clicking is configured in the contact’s
profile).
• Drag the contact to the call entry field to start a phone call.
Phone the person Right-click and choose Call. If necessary, click the desired number.
Send an IM Right-click and choose Send Instant Message. See page 29.
You can watch the contact’s
online status, if the contact has a
softphone address See the table on page 45 for the meaning of the online status icons.
See “Sharing Online Status” on page 41 for information on obtaining online
status information.