CounterPath Bria 3.1 for Windows User Guide - Enterprise Deployments - Manual (Page 58)

CounterPath Corporation
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Accounts List with Multiple SIP Accounts
If you have more than one SIP account, the window appears as shown below.
If you have more than one SIP account, make sure you have set up each account correctly for phone calls and
for IM and online status (presence).
1. Set up the “use for” information:
• If you do not have an XMPP account: Open the Accounts tab for each SIP account and check the Use
For Call and Use for IM/Presence fields correctly (as advised by your system administrator).
• If you do have an XMPP account: Open the Accounts tab for each SIP account and check the Use For
Call field correctly (as advised by your system administrator). The Use for IM field is ignored because
you will use XMPP for IMs and online status (presence).
2. Back on the accounts list, enable accounts as advised by your system administrator.
3. Set the Preferred account for calls. Only enabled accounts are displayed in the dropdown list.
4. Click Apply. The icons in the Call column and IM column are updated:
Calls IM
The account is the “preferred account”. You are using the account for IM and online status. Only
one account can have this icon.
The account can be used for phone calls by selecting it on
the dashboard (page 13) -
The account cannot be used for phone calls. The account is not being used for IMs and online status.
Enable accounts as instructed
by your system administrator The functions each account is being used
for. See below.
This account will be used for calls if Auto Select is used
(page 13) and there are no dial plan rules for selecting
the account