Copying difficulties, Scanning difficulties, Software difficulties – Brother Fax Machine/Multi-Function Center MFC-J280W User Manual
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Copying Difficulties
Difficulty
Suggestions
Poor copy results when using the
ADF. (MFC-J625DW)
Try using the scanner glass. (See Using the scanner glass uu page 27.)
Vertical black lines or streaks
appear in copies. (MFC-J625DW)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner uu page 64.)
Copies are blank.
Make sure you are loading the document properly. (See Loading documents
uu
page 26.)
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
Difficulty
Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in PaperPort™12SE with OCR, click
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
uu
Software User’s Guide: Scanning a document using the ICA driver (Mac OS X
10.6.x)
Poor scanning results when using
the ADF. (MFC-J625DW)
Try using the scanner glass. (See Using the scanner glass uu page 27.)
OCR does not work.
Try increasing the scanner resolution.
(Macintosh users)
Make sure you have finished downloading and installing Presto! PageManager
from:
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
(Windows
®
users only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the screen.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. (uuQuick Setup Guide)
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.