Brother Fax Machine/Multi-Function Center MFC-J280W - Manual (Page 105)

Troubleshooting
91
B
PhotoCapture Center™ Difficulties (MFC-J625DW)
Difficulty Suggestions
Removable Disk does not work
properly. 1 Take out the memory card or USB Flash memory drive and put it back in
again.
2 If you have tried “Eject” from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Cannot access Removable Disk
from Desktop icon. Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed. Make sure that Borderless printing and Cropping are turned off.
(uuAdvanced User’s Guide: Borderless printing and Cropping)
Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (uuAdvanced User’s Guide: Reports) and
check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems
uu
Network User’s Guide: Troubleshooting
The network scanning feature does
not work.
(Windows
®
users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(MFC-J625DW)
(Windows
®
users only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.