Best Data Products DSL502E_EU - Manual (Page 70)

Index Best Data DSL542 ADSL Ethernet Router User’s Guide
62
Problem Troubleshooting Suggestion
Configuration Manager Program
You forgot/lost your
Configuration Manager
user ID or password. If you have not changed the password from the
default, try using “root” as both the user ID and
password. Otherwise, you can reset the device to the
default configuration by pressing the Reset button on
the back panel of the device (using a pointed object
such as a pen tip). Then, type the default User ID
and password shown above. WARNING: Resetting
the device removes any custom settings and returns
all settings to their default values.
Cannot access the
Configuration Manager
program from your
browser. Use the ping utility, discussed in the following
section, to check whether your PC can communicate
with the Best Data DSL542’s LAN IP address (by
default 192.168.1.1). If it cannot, check the Ethernet
cabling.
Verify that you are using Internet Explorer v5.0 or later,
or Netscape Navigator v4.7 or later. Support for
Javascript® must be enabled in your browser. Support
for Java® may also be required.
Verify that the PC’s IP address is defined as being on
the same subnet as the IP address assigned to the LAN
port on the Best Data DSL542.
Changes to
Configuration Manager
are not being retained. Be sure to use the Commit function after any changes.
This function is described on page 17.