INFICON IQM-233 Thin Film Deposition Controller PCI-Express Card Operating Manual - Manual (Page 84)

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IQM-233 Operating Manual
Source output of IQM-233
card is not functioning
properly. A voltage is being applied to
the source output cable by
the source power supply or
other equipment. Remove the cause of the
applied voltage.
Polarity of source output
voltage is reversed or Full
Scale voltage setting in
software is not appropriate
for source power supply. Check the required input
polarity and input voltage of
the source power supply.
Check the source output
wiring of the IQM-233.
Set the appropriate polarity
and voltage range in
IQM-233 or IQS-233
software.
Source output cable wiring is
incorrect. Check source output cable
wiring.
IQM-233 card is
malfunctioning. Substitute a known good
IQM-233 card (or other
QCM).
Software is not
recognizing the IQM-233
card. IQM-233 card is not fully
inserted into the PCI Express
slot. Reinstall IQM-233 card.
IQM-233 device driver is not
installed correctly. Verify the operating system is
Windows XP SP3, 7, or 8.
Remove existing IQM233
DLL, device driver, and
WinDriver. Remove IQM-233
Standard/IQS-233
Codeposition software.
Determine if Windows
operating system is 32-bit or
64-bit, and then install
appropriate (32-bit or 64-bit)
IQM233 DLL and install
software. Refer to
section
2.1.2.1.1, IQM-233 Card
Installation Troubleshooting,
on page 2-8
.
Table 5-1 Symptom/Cause/Remedy Chart (continued)
SYMPTOM CAUSE REMEDY