Troubleshooting your refrigerator – MARVEL Scientific 8CARM User Manual

Page 17

Advertising
background image

TROUBLESHOOTING YOUR REFRIGERATOR

Problem

Possible Cause

Remedy

Unit not cold enough.

• Control set too warm.

• Airflow to front grille blocked.

• Excessive usage or prolonged door

openings.

• Door gasket not sealing properly.

• Adjust temperature colder. (See “Set

temperature” on page 7). Allow 24

hours for temperature to stabilize.

• Airflow must not be obstructed to

front grille. See “clearances” on

page 4.

• Allow temperature to stabilize for at

least 24 hours.

• Check door alignment and/or adjust

or replace door gasket.

Unit too cold.

• Control set too cold.

• Adjust temperature warmer. (See

page 7, “set temperature”). Allow 24

hours for temperature to stabilize.

Noise or Vibration.

• Unit not level.

• Level unit, see “Leveling Legs” on

page 4.

Unit will not run.

• Unit turned off.

• Power cord not plugged in.

• No power at outlet.

• Turn unit on. See “Starting your re-

frigerator” on page 7.

• Plug in power cord.

• Check house circuit.

Before You Call for Service

If the unit appears to be malfunctioning, read through this

manual first. If the problem persists, check the troubleshooting

guide below. Locate the problem in the guide and refer to the

cause and its remedy before calling for service. The problem may

be something very simple that can be solved without a service

call. However, it may be required to contact your dealer or a

qualified service technician.

If Service is Required:

• If the product is within the first year warranty period please

contact your dealer or call AGA MARVEL Customer Service

at 800.223.3900 for directions on how to obtain warranty

coverage in your area.

• If the product is outside the first year warranty period, AGA

MARVEL Customer Service can provide recommendations of

service centers in your area. A listing of authorized service

centers is also available at www.agamarvel.com under the

service and support section.

• In all correspondence regarding service, be sure to give the

model number, serial number, and proof of purchase.

• Try to have information or description of nature of the prob-

lem, how long the unit has been running, the room temper-

ature, and any additional information that may be helpful in

quickly solving the problem.

• Table A is provided for recording pertinent information

regarding your product for future reference.

For Your Records

Date of Purchase

Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Model Number
Date Warranty Card Sent (Must be

within 10 days of purchase).

Electrocution Hazard - Never attempt to repair or perform main-

tenance on the unit until the main electrical power has been

disconnected. Turning the unit control “OFF” does not remove

electrical power from the units wiring.

17

Table A

Advertising
This manual is related to the following products: