Service assistance, Mercury marine service offices, Owner service assistance – MotorGuide Saltwater User Manual

Page 40

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OWNER SERVICE ASSISTANCE

36

eng

Symptom

Possible Cause

Resolution

The motor does not

operate in the same

direction as the

directional indicator

Directional indicator

misaligned

Contact service center.

Mount is hard to unlatch

with the pull rope

Mount bracket is not level

or twisted

Loosen or twist the two forward

bracket screws slightly and

latch the bracket. Continue to

loosen each of the bracket

screws until the bracket

releases easily. If necessary,

install shim washers (not

supplied) and then tighten the

screws. Refer to Mount
Installation

for help.

Difficulty removing

propeller

Bent propeller pin

Hold one blade and lightly tap

the opposite blade with a rubber

mallet.
Use a putty knife on both sides

of the propeller to apply equal

pressure.

Bent armature shaft

Contact service center.

Service Assistance

Your satisfaction with your product is very important to us. If you have

a problem or question about your motor, contact your dealer or any

certified MotorGuide Service Center. For more service assistance

information, refer to Warranty Information.
The following information will be needed by the service office:

• Your name and address
• Daytime telephone number
• Model and serial number of your trolling motor
• Proof of purchase or registration verification
• Nature of problem

Mercury Marine Service Offices

For assistance, call, fax, or write. Please include your daytime

telephone number with mail and fax correspondence.

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