UVP ChemiDoc-It 2 Imagers - Manual (Page 21)

GelDoc-It
2
and ChemiDoc-It
2
Imagers 21
A Partial Image Appears on the Screen
1. Ensure that the filter wheel is not off center by turning the filter wheel selector until it fully engages
or “clicks” into place.
2. Remove the camera/lens combination and verify that the emission filter is fully seated in the filter
wheel.
Transilluminator Will Not Turn On
1. In addition to the Ultraviolet: Trans power switch on the front of the GelDoc-It
2
/ChemiDoc-It
2
darkroom, the transilluminator itself has a power switch. Make sure that the green transilluminator
power switch, located on the front of the transilluminator, is in the ON position.
2. For UV protection and to extend the life of the UV transilluminator, there is a ten-minute
transilluminator shutoff timer installed in the system. The timer shuts off the transilluminator after
ten minutes of operation. Push the reset button on the front of the darkroom to reset the timer.
Error Messages Appear on the Screen
1. An error message that is related to the VisionWorksLS software interface or Microsoft Windows
may appear on the screen. If the message is related to Microsoft Windows, such as a reminder to
activate or update the copy of Windows, please contact your system administrator for assistance.
2. If an error message appears repeatedly and your system administrator does not recognize it as a
Microsoft Windows error, contact UVP Technical Support for further assistance.
Care and Cleaning
Use only mild soap or detergent solution for cleaning. Do NOT use oil- or petroleum-based cleaners for the
cabinet. Ensure that the system is turned OFF and unplugged during cleaning.
Technical Support
UVP offers free lifetime technical support on all of its products and software. Should you have any questions
regarding the product’s use, operation or repair, contact UVP’s offices at the locations below, or visit
www.uvp.com.
If you are in North America, South
America, East Asia or Australia:
If you are in Europe, Africa, the
Middle East of Western Asia:
Call (800) 452-6788 or (909) 946-
3197, and ask for Customer Service
during regular business days, between
7:00 am and 5:00 pm, PST.
Call +44(0) 1223-420022, and ask for
Customer Service during regular
business days between 9:00 am and
5:30 pm.
E-mail your message to:
[email protected]
E-mail your message to: [email protected]
Fax Customer Service, and send it to
(909) 946-3597
Fax Customer Service, and send it to:
+44(0) 1223-420561
Write to: UVP, LLC 2066 W. 11
th
Street, Upland, CA 91786 USA
Write to: Ultra-Violet Products Ltd
Unit 1, Trinity Hall Farm Estate, Nuffield
Road, Cambridge CB4 1TG UK
GelDoc-It, ChemiDoc-It, VisionWorks and FirstLight are registered trademarks of UVP, LLC.
BioLite, BioChemi, OptiChemi and Visi-Blue are trademarks of UVP, LLC.