Limited factory warranty, Wasp barcode technologies limited factory warranty, Warranty coverage – Wasp Barcode WLS9600 Quick Reference Guide User Manual

Page 28: Warranty claims process, Warranty exclusions

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Reader Labeling

24

WLS9600

Wasp Barcode Technologies
Limited Factory Warranty

Warranty Coverage

Wasp warrants to Customer that Wasp's products will be free from defects
in materials and workmanship for a period of one year from product ship-
ment. Wasp Barcode Technologies (“Wasp”) hardware products are war-
ranted against defects in material and workmanship under normal and
proper use. The liability of Wasp under this warranty is limited to furnish-
ing the labor and parts necessary to remedy any defect covered by this
warranty and restore the product to its normal operating condition. Re-
pair or replacement of product during the warranty does not extend the
original warranty term. Products are sold on the basis of specifications ap-
plicable at the time of manufacture and Wasp has no obligation to modify
or update products once sold.

If Wasp determines that a product has defects in material or workman-
ship, Wasp shall, at its sole option repair or replace the product without
additional charge for parts and labor, or credit or refund the defective
products duly returned to Wasp. To perform repairs, Wasp may use new
or reconditioned parts, components, subassemblies or products that
have been tested as meeting applicable specifications for equivalent new
material and products. Customer will allow Wasp to scrap all parts re-
moved from the repaired product. The warranty period shall extend from
the date of shipment from Wasp for the duration published by Wasp for
the product at the time of purchase (Warranty period). Wasp warrants re-
paired hardware devices against defects in workmanship and materials
on the repaired assembly for a 90 day period starting from the date of
shipment of the repaired product from Wasp or until the expiration of the
original warranty period, whichever is longer. Wasp does not guarantee,
and it is not responsible for, the maintenance of, damage to, or loss of
configurations, data, and applications on the repaired units and at its sole
discretion can return the units in the “factory default” configuration or
with any software or firmware update available at the time of the repair
(other than the firmware or software installed during the manufacture of
the product). Customer accepts responsibility to maintain a back up copy
of its software and data. Refer to:

http://www.waspbarcode.com/Corporate/warrenty_periods_-
claims.asp

Warranty Claims Process

Refer to

http://www.waspbarcode.com/Corporate/return_policy.asp.

Warranty Exclusions

The Wasp Factory Warranty shall not apply to:

(i)

any product which has been damaged, modified, altered,
repaired or upgraded by other than Wasp service personnel or
its authorized representatives;

(ii)

any claimed defect, failure or damage which Wasp determines
was caused by faulty operations, improper use, abuse, misuse,
wear and tear, negligence, improper storage or use of parts or
accessories not approved or supplied by Wasp;

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