Rockwell automation support, Back cover, Installation assistance – Rockwell Automation 1746-NO8V SLC 500 8-Point Analog Output Module User Manual

Page 20: New product satisfaction return

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Publication 1746-IN026A-EN-P - July 2003

PN 40071-158-01(1)

Copyright © 2003 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation Support

Rockwell Automation provides technical information on the web to assist you in
using our products. At http://support.rockwellautomation.com, you can find
technical manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport feature that you
can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can
also contact a special Customer Support number for initial help in getting your
module up and running:

New Product Satisfaction Return

Rockwell tests all of our products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned:

United States

1.440.646.3223
Monday – Friday, 8am – 5pm EST

Outside United States

Please contact your local Rockwell Automation representative for any technical
support issues.

United States

Contact your distributor. You must provide a Customer Support case number (see
phone number above to obtain one) to your distributor in order to complete the return
process.

Outside United States

Please contact your local Rockwell Automation representative for return procedure.

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