Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1738-IB4DM12 ArmorPoint 24V dc 4-channel Digital Input Module with Diagnostics I.I. User Manual

Page 14: New product satisfaction return

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Publication 1738-IN021A-EN-E - January 2007

14

PN 953014-84

Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation Support

Rockwell Automation provides technical information on the web to assist you in using its products. At
http://support.rockwellautomation.com, you can find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of
these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect
Support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting your module up and
running:

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if
your product is not functioning and needs to be returned:

United States

1.440.646.3223
Monday – Friday, 8am – 5pm EST

Outside United States

Please contact your local Rockwell Automation representative for any technical support
issues.

United States

Contact your distributor. You must provide a Customer Support case number (see phone
number above to obtain one) to your distributor in order to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for return procedure.

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