N22 p9-10 – AudioEngine N22 DESKTOP AUDIO AMPLIFIER User Manual
Page 7
Warranty
Period
All Audioengine products have a 3-year Limited Warranty on parts and labor from date of purchase. Your
warranty is automatic so there is no need to register. This Limited Warranty applies only to Audioengine
products purchased in the Continental United States. For Limited Warranty coverage elsewhere please
contact your Audioengine dealer, reseller, or distributor.
What is covered
All defective parts or faulty workmanship.
What is not covered
The Audioengine Limited Warranty does not cover damage caused by accident, misuse, abuse, neglect,
excessive moisture, lightning, power surges, other acts of nature, unauthorized product modification or
repairs, or failure to follow the instructions outlined in the Setup Guide.
What we will do
We will repair or replace any defective parts, at our option, within a reasonable amount of time and free
of charge any time during the warranty period. After service, we will be responsible for shipping the
product back to you at our expense.
What we ask from you
You will be responsible for shipping or transportation charges directly to Audioengine or to an
authorized dealer. We recommend that you keep the original shipping materials, as it is important that
you package the product so that it will not be damaged during shipping. Audioengine cannot be
responsible for any damages incurred during shipping due to poor packing, so please pack well and
make sure to insure your shipment.
How to obtain Audioengine Warranty service
If you have any questions about your warranty coverage or you think you may need service, email the
Audioengine Authorized Service Center at:
or call toll-free in the United
States at: (877) 853-4447. We will do everything we can to answer your questions and resolve any issues
as quickly as possible.
Exclusive Remedy
This Limited Warranty is fully transferable provided that the current owner furnishes the original proof of
purchase and that the serial number on the product is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE
SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL
AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.
Product Returns and Refunds
Your satisfaction is guaranteed! Should you have a problem or are not satisfied with any Audioengine
product, send us an email at:
or call toll-free in the United States at:
(877) 853-4447.
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10
audioengine N22 setup guide
audioengine N22 setup guide
Hum
Adding a new component such as your N22 amplifier can bring out hum or
buzz that may not have existed before. Your first assumption may be that
something is wrong with the component but this is generally caused by a
“ground-loop” in your system. Consider these tips for possible solutions:
•
First try moving all components to the same electrical circuit or AC
outlet.
•
If the hum or buzz is still present, power off all gear and remove the
mini-jack and/or RCA audio cables to and from the N22 amplifier.
•
Turn the N22 back on and check for hum. If the noise is still audible try
plugging the N22 power cable into a different AC outlet.
•
If the hum goes away while the audio cables are still disconnected, the
noise is likely coming from another component in your system. Connect
each component back one at a time and the one that causes the system
to hum is likely the culprit.
•
A common ground-loop source is from cable TV or satellite cables. If the
hum or buzz persists after trying the previous tips, disconnect the
coaxial cable from your cable box, TV, or DVR and if the hum goes away
the cable is the cause. In this case you can get a ground-loop isolator
from your local electronics store. These are inexpensive and easy to
connect inline with your video cable.
•
Sometimes something as simple as a portable heater or dehumidifier
will add noise into your wall wiring that could be picked up by your
audio gear. A dimmer switch on a halogen lamp, a wireless internet
router, or wireless phone near the amplifier, for example, could also all
be possible culprits.
The best overall solutions are to use an AC line filter, plug the unit into a
different AC circuit, or in the case of noise introduced by a wireless router,
for example, move it further away from your audio gear.