Page 14, Troubleshooting – Blizzard Lighting 5 ToughStick (Rev A) User Manual

Page 14

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Page 14

ToughStick™ 5 User Manual Rev. A

© 2013 Blizzard Lighting, LLC

Troubleshooting

Symptom

Solution

Fixture Auto-Shut Off

Check the fan in the fixture. If it is stopped or moving slower

than normal, the unit may have shut itself off due to high

heat. This is to protect the fixture from overheating. Clear

the fan of obstructions, or return the unit for service.

Beam is Dim

Check optical system and clean excess dust/grime. Also

ensure that the 220V/110V switch is in the correct position, if

applicable.

No Light Output

Check to ensure fixture is operating under correct mode, IE

sound active/auto/DMX/Etc., if applicable.

Chase Speed Too Fast/

Slow

Check to ensure proper setup of speed adjustment.

No Power

Check fuse, AC cord and circuit for malfunction.

Blown Fuse

Check AC cord and circuit for damage, verify that mov-

ing parts are not restricted and that unit’s ventilation is not

obstructed

Slow Movement

Verify that 220V/110V switch is in the correct position, if appli-

cable. Also check that speed channels are set appropriately.

No Response to Audio

Verify that the fixture is in “Sound Active” mode.

Adjust Audio Sensitivity, If Applicable.

Fixture Not Responding

/ Responding Erraticly

Make sure all connectors are seated properly and securely.

Use Only DMX Cables and/or check cables for defects

Install a Terminator.

Reset fixture(s).

Fixture Moving On Its

Own

Verify proper mode of operation. Is the fixture in “Auto”

mode?

If your problem persists or isn’t listed contact [email protected].

DMX Values In-Depth (5-Channel Mode)

Ch. Value

What It Does

1

000 <--> 255

Red Intensity (0% <--> 100%)

2

000 <--> 255

Green Intensity (0% <--> 100%)

3

000 <--> 255

Blue Intensity (0% <--> 100%)

4

000 <--> 255

Amber Intensity (0% <--> 100%)

5

000 <--> 255

White Intensity (0% <--> 100%)

DMX Values In-Depth (4-Channel HSV Mode)

Ch. Value

What It Does (5 Ch.)

1

000 <--> 255

RGB Color Mixing

2

000 <--> 255

Amber Intensity (0% <--> 100%)

3

000 <--> 255

White Intensity (0% <--> 100%)

4

000 <--> 255

Dimmer (0% <--> 100%)

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