Troubleshooting – Black & Decker DCM600B User Manual

Page 5

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8

9

tROUBLEsHOOtING

PROBLEM

POssIBLE CaUsE

sOLUtION

Coffeemaker does

not turn on.

Coffeemaker is not

plugged in.

Check to be sure appliance

is plugged in to a working

outlet and the on/off (I/o)

switch is powered on.

Coffeemaker is

leaking.

• Water reservoir may

be overfilled.

• Carafe may not be

correctly placed on

“Keep Hot” carafe

plate.

• Make sure water

reservoir has not been

filled beyond MAX fill

line.

• Make sure carafe is

placed correctly on

“Keep Hot” carafe plate

and is centered under

filter basket holder.

Brewing takes too

long.

Coffeemaker might

need cleaning.

Follow procedure in CARe

And CleAnIng.

Coffee is not

brewing.

Water reservoir might

be empty.

Make sure water reservoir

has sufficient water to

brew desired number of

cups of coffee.

Coffeemaker brews

clear water.

There may be no coffee

grounds in removable

filter basket.

Add sufficient amount of

coffee grounds to paper

filter in removable filter

basket.

Filter basket

overflows.

Carafe may be

improperly placed on

“Keep Hot” carafe plate.

Remove carafe and insert

so that carafe rests

comfortably within grooves

on “Keep Hot” carafe plate.

grounds in brewed

coffee.

Filter and/or filter

basket are not properly

placed.

Insert paper filter into filter

basket and insert basket

properly into holder.

ENGLI

sH

NEED HELP?
For service, repair or any questions regarding your appliance, call the appropriate

800 number on cover of this book. Please DO NOt return the product to the place of

purchase. Also, please DO NOt mail product back to manufacturer, nor bring it to a

service center. You may also want to consult the website listed on the cover of this

manual.
two-Year Limited Warranty
(applies only in the United states and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Applica’s liability will not

exceed the purchase price of product.

For how long?
• Two years after date of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or

factory refurbished.

How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call toll-free

1-800-231-9786, for general warranty service.

• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• damage from commercial use
• damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do

not allow the exclusion or limitation of consequential or incidental damages, so this

limitation may not apply to you.)

How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that

vary from state to state or province to province.

is a trademark of The Black & decker Corporation,

Towson, Maryland, USA

Made in People’s Republic of China

Printed in People’s Republic of China

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