Metrohm 786 Swing Head - Manual (Page 39)

￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭ 8 Conformity and warranty
786 Swing Head ￭￭￭￭￭￭￭￭ 31
Manufacturer Metrohm Ltd., CH-9101 Herisau/Switzerland
Metrohm Ltd. is holder of the SQS certificate ISO 9001:2000 Quality man-
agement system for development, production and sales of instruments and
accessories for ion analysis.
Herisau, 31 March, 2003
D. Strohm
Vice President, Head of R ＆D
A. Dellenbach
Head of Quality Management
8.2 Warranty (guarantee)
Metrohm guarantees that the deliveries and services it provides are free from
material, design or manufacturing errors. The warranty period is 36 months
from the day of delivery; for day and night operation it is 18 months. The
warranty remains valid on condition that the service is provided by an
authorized Metrohm service organization.
Glass breakage is excluded from the warranty for electrodes and other
glassware. The warranty for the accuracy corresponds to the technical spec-
ifications given in this manual. For components from third parties that make
up a considerable part of our instrument, the manufacturer's warranty pro-
visions apply. Warranty claims cannot be pursued if the Customer has not
complied with the obligations to make payment on time.
During the warranty period Metrohm undertakes, at its own choice, to either
repair at its own premises, free of charge, any instruments that can be shown
to be faulty or to replace them. Transport costs are to the Customer's
account.
Faults arising from circumstances that are not the responsibility of Metrohm,
such as improper storage or improper use, etc. are expressly excluded from
the warranty.