Warranty & service, Limited warranty, Service information – Aphex 5200 RC Interface User Manual

Page 12

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SERVICE INFORMATION

If it becomes necessary to return this unit for repair, you must first contact Aphex for a Return Authorization

(RMA number), which will need to be included with your shipment for proper identification. If available,

repack this unit in its original carton and packing material. Otherwise, pack the equipment in a strong

carton containing at least 2 inches of padding on all sides. Be sure the unit cannot shift around inside

the carton. Include a letter explaining the symptoms and/or defect(s). Be sure to reference the RMA

number in your letter and mark the RMA number on the outside of the carton. If you believe the problem

should be covered under the terms of the warranty, you must also include proof of purchase. Insure your

shipment and send it to:

Aphex

11068 Randall Street

Sun Valley, CA. 91352

PH: (818) 767-2929 FAX: (818) 767 -2641

Warranty & Service

PERIOD

One year from date of purchase

SCOPE

All defects in workmanship and materials. The following are not covered:

a. Voltage conversions

b. Units on which the serial number has been defaced, modified, or removed

c. Damage or deterioration:

1. Resulting from installation and/or removal of the unit.

2. Resulting from accident, misuse, abuse, neglect, unauthorized product modification or failure to follow

instructions contained in the User’s Manual.

3. Resulting from repair or attempted repair by anyone not authorized by Aphex Systems.

4. Occurring from shipping (claims must be presented to shipper).

WHO IS PROTECTED

This warranty will be enforceable by the original purchaser and by any subsequent owner(s) during the warranty period,

so long as a copy of the original Bill of Sale is submitted whenever warranty service is required.

WHAT WE WILL PAY FOR

We will pay for all labor and material expenses for covered items. We will pay return shipping charges if the repairs are

covered by the warranty.

LIMITATION OF WARRANTY

No warranty is made, either expressed or implied, as to the merchantability and fitness for any particular purpose. Any

and all warranties are limited to the duration of the warranty stated above.

EXCLUSION OF CERTAIN DAMAGES

Aphex Systems’ liability for any defective unit is limited to the repair or replacement of said unit, at our option, and shall

not include damages of any other kind, whether incidental, consequential, or otherwise.

Some States do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limita-

tion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Limited Warranty

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