Basement Watchdog Big Dog User Manual

Page 13

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Page 12

The control unit must receive 115 volts
AC +/- 5% from the AC outlet. Any
voltage lower than this will cause the
power failure alarm to activate. Lower
voltages can be caused by utility com-
pany brown outs or heavy power draws
from other appliances on the same circuit.

You can silence the “Power” alarm for 24
hours by pressing the white button for
four

seconds.

The alarm will reset

automatically 24 hours later. The light
stays on, but the alarm will turn off. The
system will continue to operate and
pump while the alarm is silenced.

PUMP FAILURE

Every day, the Basement Watchdog will
turn the pump on to check it and its wire
connections for possible pump failure. If
this alarm is on, check the pump plug in
the back of the unit to make sure it is
firmly plugged in. Check the pump wires
for any possible breaks.

If debris has jammed the pump, the
computer control unit will sense it and
automatically turn the motor on and off
trying to dislodge it. The pump failure
light will be lit. Disconnect the pump
wire and clean out the pump. Then
reconnect the pump wire. To test the
pump, lift the float switch. Do not push
the white “SILENCE/TEST” button to
test the pump during this procedure. If
the control unit still indicates “Pump
failure”, replace the pump. To order,
contact Glentronics’ service department.

PUMPING (STEADY RED)

This light will go on when the pump is
operating. If the “Pump was activated”
alarm switch is OFF, no alarm will sound.
(This is a normal function of the pump.)

PUMPING (FLASHING RED)

Your Basement Watchdog should not
have to pump continuously for more
than 15 minutes before turning off, even
briefly. If the float switch is stuck, or
there is so much water coming into the
sump that the pump runs continuously
for more than 15 minutes, the alarm will
sound and the “Pumping” light will flash.
Check the float switch, or determine why
the pump is running so long. In cold
climates, check the outside discharge
pipe to see if it is frozen.

PUMP WAS ACTIVATED

This alarm will sound only if the “Pump
was activated alarm” is in the ON mode,
and it can be silenced by pushing the
“SILENCE/TEST” button for one second.

The “Pump was activated” warning stays
on to alert you to the fact that the
Basement Watchdog backup pump was
used to empty water from the sump. Try
to determine what caused the system to
operate.

Check the main pump for

failure. Another possibility is that the
power was out while you were away
and the backup system automatically
pumped the water out of the sump. Or, if
the incoming water was more than your
AC sump pump could handle, then the
backup system automatically pumped
along with your AC pump.

Inspect

your check valve. It could be stuck or
defective and needs to be replaced.

In a continuing emergency, the alarm
will sound each time the pump is
activated. To silence the alarm for an
extended period, you may switch the
“Pump was activated alarm” to OFF.
Then press the white button for one
second to silence the alarm.

Don’t

forget to switch it back to ON when the
emergency is over.

REPLACING THE PUMP

1. Unplug the pump from the back of

the control unit.

2. Release the rubber union or check

valve and remove the pump and the
rigid PVC pipe section from the sump.

3. Unscrew the pipe and fitting from the

old pump and screw them into the
new pump.

4. Lower the pump into the sump and

reconnect the rubber union or check
valve.

5. Plug the pump wires into the back of

the control panel.

LIFT

FLOAT

3

4

1

2

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