BlueAnt V1x Voice Controlled Headset - Manual (Page 24)

BlueAnt
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6. The incoming caller ID does not play and I cannot answer the call using my voice. Why?
Some phones that support in-band ringtones do not send the caller ID number to the headset on an incoming call. In-
band ringtones basically mean the ability of your phone to play a MP3 or music fi le instead of a standard ringtone. If you
wish to use the Voice Answer feature you will need to use a standard ringtone.
7. Phone commands (Your phones inbuilt voice dialing if it has it) are not successful every time. What can I do?
Using your headset to record the voice tags can enhance the recognition rate. Please refer to the user guide of your phone.
Noisy environments can affect voice recognition. Record your voice commands in a quiet environment.
8. How do I upgrade the fi rmware for my V1?
Log onto the support section of our web site www.blueantwireless.com and follow the links to download the V1 upgrade
instructions and the V1 Upgrade zip fi les. Unzip both fi les to your computer then follow the instructions to upgrade the fi rmware.
9. Can I transfer an ongoing call back to my phone to continue it there?
Yes. Simply short press the Volume Up & Volume Down buttons simultaneously to disconnect from the V1 and transfer the
call to the phone.
10. I have read all the solutions in this document but I still cannot get my V1 to work properly. What can I do?
Log onto our website for more extensive troubleshooting and FAQ, make an enquiry to [email protected] or
call the BlueAnt Nth America Customer Service Team on 1 866 891-3032