Warranty repair policy – Cooper Instruments & Systems DCM 437 Current Bridge Amplifier User Manual

Page 6

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CF 27

6

4/2001

Terminal Strip Assignments

Screw

Terminal

Function

Screw

Terminal

Function

1

+DC POWER

6

+EXCITION

2

- DC POWER

7

CURRENT OUTPUT

3

-SENSE

8

AMPLIFIER CMN

4

-EXCITATION

9

-INPUT

5

+SENSE

10

+INPUT


WARRANTY REPAIR POLICY

Limited Warranty on Products

Any Cooper Instruments product which, under normal operating conditions, proves defective in material or in workmanship
within one year of the date of shipment by Cooper will be repaired or replaced free of charge provided that a return
material authorization is obtained from Cooper and the defective product is sent, transportation charges prepaid, with
notice of the defect, and it is established that the product has been properly installed, maintained, and operated within the
limits of rated and normal usage. Replacement or repaired product will be shipped F.O.B. from our plant. The terms of
this warranty do not extend to any product or part thereof which, under normal usage, has an inherently shorter useful life
than one year. The replacement warranty detailed here is the buyer’s exclusive remedy, and will satisfy all obligations of
Cooper whether based on contract, negligence, or otherwise. Cooper is not responsible for any incidental or
consequential loss or damage which might result from a failure of any and all other warranties, express or implied,
including implied warranty of merchantability or fitness for particular purpose. Any unauthorized disassembly or attempt to
repair voids this warranty.

Obtaining Service under Warranty

Advance authorization is required prior to the return to Cooper Instruments. Before returning the item, contact the Repair
Department c/o Cooper Instruments at (540) 349-4746 for a Return Material Authorization number. Shipment to Cooper
shall be at buyer’s expense and repaired or replacement items will be shipped F.O.B. from our plant in Warrenton,
Virginia. Non-verified problems or defects may be subject to a $100 evaluation charge. Please return the original
calibration data with the unit.

Repair Warranty

All repairs of Cooper products are warranted for a period of 90 days from date of shipment. This warranty applies only to
those items that were found defective and repaired; it does not apply to products in which no defect was found and
returned as is or merely recalibrated. It may be possible for out-of-warranty products to be returned to the exact original
specifications or dimensions.

*Technical description of the defect: In order to properly repair a product, it is absolutely necessary for Cooper to receive
information specifying the reason the product is being returned. Specific test data, written observations on the failure and
the specific corrective action you require are needed.

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