Reporting safety defects – BMW X5 User Manual

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Reporting safety defects

The following only applies to vehicles
owned and operated in the US.

If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
NHTSA in addition to notifying BMW of
North America, LLC, P.O. Box 1227,
Westwood, New Jersey 07675-1227,
Telephone 800-831-1117.

If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in indi-
vidual problems between you, your
dealer, or BMW of North America, LLC.

To contact NHTSA, you may either call
the Auto Safety Hotline toll-free at
1-800-424-9393 or 366-0123 in Wash-
ington, D.C. area or write to: NHTSA,
U.S. Department of Transportation,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from the Hotline.

Notes

Online Edition for Part No. 01 41 0 157 897 - © 08/03 BMW AG

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