General information, Support, Sync owner account – FORD 2014 Explorer v.2 User Manual

Page 426: Driving restrictions, 424 sync

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• Use applications, such as Pandora and Stitcher, via SYNC AppLink™

(if applicable).

• Access phonebook contacts and music via voice commands.
• Stream music from your connected phone.
• Text message.
• Use the advanced voice recognition system.
• USB device charging (if your device supports this).

GENERAL INFORMATION

Make sure you review your device’s manual before using it with SYNC.

Support

The SYNC support team is available to help you with any questions you
cannot answer on your own.

Monday-Saturday, 8:30am-9:00pm EST.

Sunday, 10:30am-7:30pm EST.

In the United States, call: 1–800–392–3673.

In Canada, call: 1–800–565–3673.

Times are subject to change due to holidays.

SYNC Owner Account

Why do I need a SYNC owner account?

• Required to activate Vehicle Health Report and to view the reports

online.

• Required to activate the subscription-based SYNC Services and to

personalize your Saved Points and Favorites.

• Essential for keeping up with the latest software downloads available

for SYNC.

• Access to customer support for any questions you may have.

Driving Restrictions

For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).

424

SYNC®

2014 Explorer (exp)
Owners Guide gf, 2nd Printing, September 2013
USA
(fus)

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