FORD 2013 Escape v.2 - Manual (Page 320)

Voice Command Issues
Possible Solution(s) Possible Cause(s) Issue
· The system works better if
you list full names such as
"Joe Wilson" rather than
"Joe".
· Do not use special charac-
ters such as 123 or ICE as the
system does not recognize
them.
· If contacts are saved in
CAPS, you have to spell
them. JAKE requires you to
say "Call J-A-K-E".
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SYNC®